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I’m Jungwoo 😎

As a seasoned professional in technical support and product management, I currently serve as a Product Manager for Microsoft Learn. I pride myself on being a collaborative team player with a goal-oriented mindset. My primary focus revolves around developing top-notch interactive experiences for Microsoft Learn, emphasizing both cost-effectiveness and a seamless, error-free user experience.

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👨🏻‍💻 About Me

💼 Work Experience

🛠 Skills & Certifications

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👨🏻‍💻About Me


As a graduate of the University of Georgia (Class of 2017), I have begun my career at Microsoft as a Support Engineer. Through this role, I have gained a diverse range of technical skills, as well as honed my soft skills through interactions with customers from all over the world.

In May of 2022, I decided to embark on a new career path in Product Management at Microsoft. Since then, I have been fortunate to be able to help our customers, both current and future, to better understand and utilize our products through interactive and hands-on learning experiences.

My ultimate goal is to empower individuals and organizations by providing them with the tools and knowledge they need to achieve more through the use of Microsoft products.


💼 Work experience

Product Manager II

Azure Networking Support Engineer

SharePoint Support Engineer


🛠 Skills & Certifications

Certifications

Feature Spec Ideas